a b s t r a c t
As government agencies at every level are adopting socialmedia tools, scholarship is emerging that indicates dialogic
potentials meant to increase citizen engagement might not be met.With that premise, we take a critical
examination of the way social media can increase capacity for engagement rather encourage collaboration, depending
upon the way the tools are constructed. To do so, we expand Lippmann’s notion of the phantom public
to introduce the theoretical constructs of Omnipresent Citizens and Omnipresent Administrators. These people
are everywhere but nowhere and embody characteristics of accessibility, desire to participate, and the possibility
of remaining anonymous. Each has implications for citizen participation.
© 2014 Published by Elsevier Inc.
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جهت خرید فایل به انتهای صفحه مراجعه نمایید
کد محصول : شماره 2
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