A B S T R A C T
Interviewing stakeholders is a way to elicit information about requirements for a systemto-
be. A difficulty when preparing such elicitation interviews is to select the topics to
discuss, so as to avoid missing important information. Stakeholders may spontaneously
share information on some topics, but remain silent on others, unless asked explicitly. We
propose the Elicitation Topic Map (ETM) to help engineers in preparing interviews. ETM is
a diagram showing topics that may be discussed during interviews, and shows how likely
stakeholders discuss each of these topics spontaneously. If a topic is less likely to be
discussed spontaneously, then this suggests that engineers may want to prepare questions
on it, before the interview. ETM was produced through theoretical and empirical research.
The theoretical part consisted of identifying topic sets based on a conceptual model of
communication context, grounded in philosophy, artificial intelligence, and computer
science. The empirical part involved interviews with Requirements Engineering professionals
to identify the topic sets and topics in each set, surveys of business people in order
to evaluate how likely they would spontaneously share information about topics, and
evaluations of how likely students would share information about each topic, when asked
about requirements for social network websites.
& 2014 Elsevier Ltd. All rights reserved.
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کد محصول : شماره 181
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