A B S T R A C T
As the workforce ages rapidly in industrialized countries, a phenomenon known as the
graying of the workforce, new challenges arise for firms as they have to juggle this dramatic
demographical change (Trend 1) in conjunction with the proliferation of increasingly
modern information and communication technologies (ICTs) (Trend 2). Although these
two important workplace trends are pervasive, their interdependencies have remained
largely unexplored. While Information Systems (IS) research has established the pertinence
of age to IS phenomena from an empirical perspective, it has tended to model the concept
merely as a control variable with limited understanding of its conceptual nature. In fact,
even the few IS studies that used the concept of age as a substantive variable have mostly
relied on stereotypical accounts alone to justify their age-related hypotheses. Further, most
of these studies have examined the role of age in the same phenomenon (i.e., initial
adoption of ICTs), implying a marked lack of diversity with respect to the phenomena under
investigation. Overall, IS research has yielded only limited insight into the role of age in
phenomena involving ICTs. In this essay, we argue for the importance of studying agerelated
impacts more carefully and across various IS phenomena, and we enable such
research by providing a research agenda that IS scholars can use. In doing so, we hope that
future research will further both our empirical and conceptual understanding of the
managerial challenges arising from the interplay of a graying workforce and rapidly evolving
ICTs.
2014 Elsevier B.V. All rights reserved.
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کد محصول : شماره 132
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