Or defend. At this point, the United agent began looking at ways to reroute us home. A moderated subreddit for discussion of the airline and its issues/stories. As a passenger that generally won't be buying basic economy fares, I would like to make sure the boarding process isn't made more painful than it already is with passengers, gate agents and others arguing about their baggage allowance. Thanks for stopping by. No one is forced to buy steerage tickets but if you do, you do so knowing damn well you are opting into bare bones travel. Disclosure: This post contains affiliate links. Cant check in online as basic economy, ill never be flying with united again. We are United Economy and did not pick seats. Ugh! United Airlines. The "bag size screening" line of crap is about the funniest and lamest excuse I have ever heard from an airline apologist. Re the notion that this allows the bag restriction to be enforced before pax arrive at the gate: does anyone know whether pax choosing to use a KIOSK to check in at the airport (which the policy seems expressly to allow) are flagged so that they actually have to speak to an agent before completing check-in? Two Traveling Texans is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk, amazon.ca. Those saying things to the effect of this is being done to screen bags at the check-in kiosks are laughably incorrect. So, Im super confused. Person checks boarding pass before entry to security area and asks to visit check-in. Thanks for this valuable information Katherine. When I go to the change seats option, there are only 2 available "free" seats and there are 3 of us flying. It's been well documented that the fares did not go down, nowhere close to discount carriers levels. YMMV. The airlines don't want you to do check-in in person. Absolutely outrageous. Top credit card offers (updated June 2023) Trip Reports. United is bad for the consumers, and bad for the economy. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Exactly! Called 1K assistance line (still only 5 min wait on Christmas night! So assuming it's less costly and more time efficient for UA to have passengers check in online rather than UA having to pay for more personnel to manage growing check-in lines, let's in fact just check in at the airport for a while. Select Page. Best Airline Staff in Canada and North America. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Help Center | United Airlines Booking Reference:6 alphanumeric characters (example: ABC123), Aeroplan ID:9 numeric characters (example: 123456789), Air Canada Employee Number:8 alphanumeric characters (example: AC012345), Ticket Number:13 numeric characters (example: 014 1234567890), Your passport and any other required travel documents, including your address in the U.S. (if travelling to the United States), The booking reference number (either a 6-digit Air Canada reference number or the booking reference number provided by your travel agent), The first and last names of all passengers (entered individually for security purposes), The ticket number: 13 numeric characters (example: 014 1234567890). The phone lines would crash and burn What does "See Agent" mean on a boarding pass? Boarding is already a mess, with passengers crowding the boarding gate, passengers carrying on too much luggage, passengers arguing with agents and flight attendants about the size or type of luggage, passengers attempting to swap and steal seats from others, etc. If you have 1K status United doesn't care who buys your ticket you get your free checked bag. Placing the onus on the pax and on the check-in agents to follow the rules and screen the baggage, respectively, saves heaps of time at the gate and for the gate agents who can execute the process of deplaning, boarding, and pushing back. United is just trying to torture customers into paying more. Even 200 dollars lower fare in First Class I still chose another airline UA is the exception either this outrageous rule. Why would any foreign traveler want to have a United connection after flying someone like ANA or EVA? -- $3 "seat restoration" fee for covering wear and tear on the seat you're in But there are several premium seats available. While my New Years Eve, may not have gone as planned, I did learn a valuable travel lesson about oversold flights that I thought I would share. How to Add TSA PreCheck to Your Airline Ticket - NerdWallet We had to explain to three of the four drivers that the balance of the voucher was the tip. This also makes the check-in lines longer for everybody else. Tons of mail subscription emails (and what I did about it), Summer Intern Flies 600 Miles Each Week To Avoid Paying $3,500 NYC Rent. Check-in agents are the ones who specialize in the whole tagging-luggage business. After this however, they aren't getting my business again. Help with trips. The "bag size screening" line of crap is about the funniest and lamest excuse I have ever heard from an airline apologist. I only needed a backpack. Hellooo, Plane and Simple With These Low Fares, You Get What You Paid For! Well whatever they do, people are still buying their tickets and flying with them. I suspect there's probably a non-zero chance that some of this has crossed the minds of some airline bean counters at one time or another. I remember the good old days of Continental Airlines Then they merged and United Airlines dehubbed Cleveland And this is why I'll choose Frontier over United almost every time out of Denver. Ridiculous: United Doesnt Let Basic Economy Passengers Check-In Online, Delta was the first airline to introduce basic economy fares, theyve expanded them to virtually all domestic routes, just over30% of people are booking basic economy fares, United Airlines Requiring Employees To Be Vaccinated (First Among US Airlines), Please view our advertising policy page for additional details about our partners, Bags will still be checked at the gate, so its not like this is the only place theyre verifying bags, People familiar with the policy are simply being inconvenienced by this with every single trip. Your feedback is important in helping us keep our community safe. Wait in line about 20 minutes when it is my turn the lady says that the kiosk is for people who want help with their luggage and that I need to go upstairs and get in line there to check in!! "Even a misplaced period or a missing middle name" can be enough for security to note the discrepancy and flag your boarding pass for closer scrutiny. So having to try to get off of work even earlier to stand in line for who knows how long to flash my 4" x 6" purse at an agent at the counter is BULLSHIT! restrictions so that the consumer can have the choice of whether to continue with the purchase, upgrade or go with a different airline. When we flew TO New York on United, we had seats assigned. Also told me that she didnt see the J2 on the 3:53pm flight (which I still see) so she couldnt move me. First time I've run into this and hoping you smart folks can help me make sense of it. If not, then obviously this excuse doesn't work. Air Canada - How to Check In Somethings never happen when you want it to! Check in from 24 hours before your flight up until the check-in deadline and purchase your travel options.. Print your boarding pass at home or have it sent to your mobile device. Better have a good back up plan!!). Use our calculator to determine your free checked baggage allowance. How can I check in and get my boarding pass? Spirit Support It depends on the length of time until your new flight and your negotiation skills. good information! My daughter who was 8-yrs-old at the time got the see agent note on her boarding pass instead of a seat assignment. 30% is the number who look at basic economy, not who actually book it. United 1k. The commission does not influence the editorial content of this site. What does it mean when "see agent" appears on it? Finally got a mobile boarding pass which states no carryon luggage on it. Please view our advertising policy page for additional details about our partners. When you check in for the first segment of your flight, if your itinerary is eligible, then you will be given the option to select Auto Check-in for the remaining segment or a return flight. Philadelphia Mural Tour: Street Art That Changes Lives! You can also use the United app to access your boarding pass for over 30 different partner airlines you just need to be connecting from a United flight to a flight on one of the participating airlines. I enjoy screwing with them every chance I get as I hate them with a passion. My agent balked he said that we already had the two we needed. When we checked in, we did not get a seat assignment. She completed theforms and signed the paperwork so that her mom could take her seat on the plane, but we retained all of the paperwork. Not sure Id have given up my NYE but as long as you were in Nashville and with friends it was a great adventure. Couldnt check in online, fucking stupid. Not great but I did end up with Diet Cokes, Doritos and sour patch kids which make anything better! Ugh. You couldn't board the plane unless you had that sticker. The point is that UA does not care about their customers and nickels and dimes them. -- $3 "scenic services" fee in order to raise a window shade and look out the window The previous poster who said he was a United 1K but couldn't get a free checked bag is lying. Learn more about the United app Check-in is available starting 24 hours before your scheduled departure. See Agent on Boarding Pass My friend, Rebekah, had purchased her and her mom, Joni's, tickets together, but only Rebekah received a seat assignment. United President Scott Kirby says that just over30% of people are booking basic economy fares, and I imagine he wants to lower that number significantly. Except for if the customer is paying a fee for a checked bag! Such a hassle. Terrible and puts a sour taste in my mouth. twice a year on basic economy fares (humor) And it wasn't cheaper. (Im pretty sure they were supposed to keep the document Rebekah signed). If only we could undo all the mergers of the past 10 years. United online check in - no seat assignment??? - Tripadvisor Also, while you usually get a flight voucher if you voluntarily give up your seat, you receive an actual check if you are involuntarily bumped. I'm a 1MM on UA because of that but I don't fly them because the merger.
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