Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate The mother felt relieved, and followed the nurses directions to keep the child comfortable and hydrated while also looking for worsening symptoms or lack of improvement. Such hyperlinks are provided consistent with the stated purpose of this website. To reach the appointment line simply dial 210-916-9900 to be connected to a list of options. And with theMilitary Health System (MHS) Nurse Advice Line, you may not have to. . Unfortunately, this benefit is not available to active duty members and you should report to either the FEC or SAMMC ED for urgent/emergent care. 24-Hour Nurse Hotline in Florida | Ambetter from Sunshine Health That's how long it took for her two small children to become ill as her own sinus infection worsened. The Premier Installation In The Department Of Defense, With the threat of flu season added to the ongoing COVID-19 pandemic, you might not want to go to the doctors office for a minor health issue. These services are available at no cost to you. Do you have other health insuranceHealth insurance you have in addition to TRICARE, such as Medicare or an employer-sponsored health insurance. These services are currently available. Get Directions. Do this at least one month before your PCS date. You can find all othercountry-specific phone numberson the website. Rudd people. Gateway East Entrance, W. Military Drive and Luke Blvd. If deemed appropriate, and their command approves, beneficiaries may also receive sick slips for school or work. o JBSA - Lackland Satellite: Mon. The San Antonio Market launched a new text message service earlier this year to provide timely, helpful healthcare information and updates including changes to clinic hours of operation, health fairs, vaccine opportunities, pharmacy/laboratory services, access to care tips, and more. The NAL is manned by a team of registered nurses who are there to answer a variety of urgent health care questions. A BCAC educates beneficiaries, and enhances a thorough understanding of TRICARE programs. PDF 24/7 Nurse Advice Line - Carenet Health To make an appointment, log in to theTOL Secure Web Portal or call210-916-9900. After hours, on weekends, and on holidays, calls are answered by our 24 hr Nurse Advice Line. Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil, Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. Download a PDF Readerorlearn more about PDFs. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Room #1F50 The best place to receive all routine medical care is with your primary care team. Randolph Throughout the base property, dozens of static aircraft displays are showcased for visitors. What should I do?" "My son has a fever. Phone: (410) 629-1995,(410) 641-3794. Emergency care - it is important to note that the Randolph Clinic does NOT provide emergency medical care. TRICARE beneficiaries can electronically link to their medical records, pay and human resource systems and other websites. People suffering serious illness or injury should go to the closest emergency department. There are 450 inpatient beds of which 48 are intensive care unit beds and 40 are dedicated to the Institute of Surgical Research. Take time to fix the system. Help you find a doctor or specialist inside or outside of AHN. No matter what buttons I push NOTHING! When you have a medical concern or an illness, consider the Military Health System Nurse Advice Line. 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center DSN: 292-7703, COMM: 210-292-7703. This free resource allows TRICARE beneficiaries to practice social distancing measures while still receiving answers to their health questions no matter where they are. AHN registered nurses can: Answer questions about symptoms. This is a Trainee Health Clinic that cares for more than 86,000 Basic Military Trainees, tech training students, Defense Language Institute and Inter-American Forces Academy students. If you need to see a doctor, remember: Sign up to receive TRICARE updates and news releases via email. Click here for a map and directions Perhaps the job is more stressful than we know? >>, Military Health System (MHS) Nurse Advice Line. Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Registered nurses are available 24/7 to answer your health care questions and assess your symptoms from the convenience of your home. Official photos are taken onWednesdays from 9:15 a.m. - 11 a.m. and 1 p.m. - 3 p.m. by appointment only. The Family Emergency Center provides open access care for all eligible Department of Defense beneficiaries. If you and your family have a medical problem while traveling this fall you can call the Nurse Advice Line (NAL) while on the road for all of your health concerns and needs. Get help with medical conditions such as diabetes or asthma, including . Registered Nurses are available to answer your health care questions and direct you to the most appropriate level of care. Lackland AFB (Joint Base San Antonio) Official Website, Fort Sam Houston (Joint Base San Antonio), Central Michigan University (CMU) Online Education, Air Force Federal Credit Union ATM - Wilford, Child Development Center (CDC) - Lackland, Defense Language Institute English Language Center, Delta Dental TRICARE Retiree Dental Program, Dental Clinic - AF Postgraduate Dental School, USAA Financial Center San Antonio - Alamo Ranch, USAA Financial Center San Antonio - Forum West. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Very short and rude and the first receptionist gave me a wrong number w her dose of unpleasantry. If you reasonably believe you have an emergency, always call 911 or your international emergency number. Her 5-year-old child had been vomiting on and off for three hours, she told the registered nurse. Nurse Advice Line Provides Medical Expertise, Peace of Mind All rights reserved. Joint Base San Antonio provides a central appointment line to serve its beneficiaries. Location:Wilford Hall Ambulatory Surgical Center Basement. There are 450 inpatient beds of which 48 are intensive care unit beds and 40 are dedicated to the Institute of Surgical Research. You cant use the MHS Nurse Advice Line if youre enrolled in theUS Family Health Plan, which has its own nurse advice line. Mammography If it's after hours or you're not sure if you need to see a doctor, call TRICARE's Nurse Advice Line 24/7. Along with getting answers to questions and receiving health care advice, beneficiaries can use the service to: find a doctor in a particular area; schedule appointments within 24 hours at military hospitals and clinics; get information about self-care; and, learn about symptoms to watch. The TRICARE Nurse Advice Line (NAL) is available for patients to talk to a registered nurse who can: Answer your urgent care questions. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) For more info visit, For questions about the TRICARE benefit, referrals and authorizations, and billing, please call your, TRICARE is validating email addresses through its GovDelivery subscription service. Visit TRICARE Moving to learn more. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Patients who have concerns/symptoms outside of the operational hours identified above,should call the MHS Nurse Advice Line at 1-800-TRICARE (824-2273), option 1, or visitMHSNurseAdviceline.comfor a web or video chat. The nurse will ask a few questions and give you information to help you decide what to do next. TRICARE Nurse Advice Line (NAL) - Base Directory Such hyperlinks are provided consistent with the stated purpose of this website. My coworkers thought it was, so they made me go to the ER, but if I had just gotten through to NAL, then I might not have had to go. If you need an appointment for urgent care within 24 hours, we can help. When I called I was greeted by an automated machine and was in too much pain to focus on the long list of options. Service center staff will assist with the registration and selection of a primary care manager. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D Here, youll find information and options about the services you have regarding healthcare. Joint Base San Antonio provides a central appointment line to serve its beneficiaries. TRICARE Nurse Advice Line (NAL) 3 Reviews 800-874-2273; Taco Johns-CLOSED. Ms. Alice Mclane - Berlin NH, Nurse Practitioner, 133 Pleasant St I had two back to very unpleasant calls from imaging scheduling. Family Health Internal Medicine . But as soon I said that, she just hang up on me. Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Find out more about how to obtain the necessary referral and authorization, Hosted by Defense Media Activity - WEB.mil. When someone develops signs and symptoms of a stroke, heart attack, or other life threatening emergency then 911 should be called immediately, or the person should report immediately to the nearest emergency facility. 6418, JBSA-Lackland What is the difference between a freestanding emergency center and a traditional ER? The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. The wing's vision is "Exemplary Care, Global Response." An official website of the United States government. MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273), option 1. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Nurse Advice Line | Community First Health Plans - Medicaid With the MHS Nurse Advice Line, you can get health advice 24/7 from a registered nurse from the comfort of your home. Address: 25615 US Hwy 281, San Antonio, Texas, 78258. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling. Help you find a doctor Dental care - active duty only. The base is popular among visitors due to its close proximity to downtown San Antonio, the Riverwalk and the Alamo. Nurse Advice Line Experience our award-winning nurse advice line and triage protocols. . Phone number (262) 928 4500. I tried calling yesterday because I wasn't sure if my back spasms were an emergency. Location: Randolph Medical Clinic Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. Call 911 or go to the nearest emergency room. JBSA - San Antonio Military Medical Center. Freestanding emergency centers function just like traditional ERs with the exception that they are not connected with a hospital. There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Lackland AFB (Joint Base San Antonio) - 1100 Wilford Hall Loop, Lackland AFB, TX 78236; Add Photo. Our mental, physical, and emotional well-being can affect many aspects of our health. Dependents can enroll in a private dental plan of choice. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Diagnostic Imaging (X-Ray) Emergency Care is notavailable. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B You are about to leave the Military INSTALLATIONS site. However, in the event that a patient requires more extensive care or admission to a hospital, we will stabilize them and quickly arrange transportation by ambulance to a nearby hospital.
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